Terms of consultation

Effective 15 August 2026

1. Scope and acceptance

These terms apply to use of netframegrid.digital and consultation services supplied by Netframegrid. Sending an enquiry does not create an engagement. A service begins only when scope, fee, timing, and these terms have been confirmed in writing.

2. Nature of the service

Consultations provide practical employment-related orientation, document organisation, communication preparation, and dispute-prevention support. Netframegrid is not a law firm and does not provide court representation, binding legal opinions, tax advice, or guarantees of outcome. You remain responsible for decisions and deadlines.

3. Client responsibilities

You agree to provide accurate information, disclose known deadlines, share material you are entitled to share, and avoid sending unnecessary personal data about others. Advice based on incomplete or inaccurate information may not fit the situation.

4. Fees, appointments, and cancellation

Fees are confirmed before booking and are payable as stated on the invoice. Rescheduling, cancellation, no-show, and refund conditions are described in the refund policy, which forms part of these terms.

5. Intellectual property

Website copy, design, and consultation materials created by Netframegrid remain protected by applicable intellectual-property law. A client may use a personal action summary for their own workplace matter but may not publish, resell, or present it as professional advice to others.

6. Confidentiality

We treat consultation information as confidential except where disclosure is required by law, necessary to prevent a serious and imminent risk, or authorised by you. Email and internet communication cannot be guaranteed absolutely secure.

7. Liability

Netframegrid is liable without limitation for intent, gross negligence, injury to life, body, or health, and other liability that cannot lawfully be excluded. For ordinary negligence involving an essential contractual duty, liability is limited to foreseeable damage typical for the service. No liability is accepted for missed legal deadlines that were not disclosed and accepted as part of scope.

8. Website information and external links

General articles may become outdated and do not address individual facts. External links are offered for context; their operators control their content and availability.

9. Governing law and disputes

German law applies, excluding conflict-of-law rules to the extent permitted. Mandatory consumer rights and mandatory jurisdiction rules remain unaffected. We encourage clients to raise concerns at info@netframegrid.digital so they can be addressed directly.

10. Severability and changes

If a provision is invalid, the remaining provisions continue where legally possible. The version accepted for a confirmed engagement governs that engagement.