Privacy notice

Effective 15 August 2026

Data controller

Netframegrid, Level 8, 34 Neuer Wall, Hamburg 20354, Germany is the controller for data described here. Contact: info@netframegrid.digital or +49 40 5550 2180.

Data we process and why

When you enquire, we process your name, email, chosen consultation, and message to respond and take pre-contractual steps under Article 6(1)(b) GDPR. For a confirmed consultation, we process contact, billing, appointment, supplied document, and case-note data to perform the agreement. Statutory accounting records are processed to meet legal obligations under Article 6(1)(c).

Essential cookie-choice storage is used to remember whether optional analytics were accepted or rejected. Optional analytics, if enabled, rely on consent under Article 6(1)(a). The current demonstration form submits to a static mock endpoint and does not deliver an enquiry to a server; contact us by email for an operational request.

Sensitive and third-party information

Employment matters can reveal health, union membership, allegations, or information about colleagues. Do not send such material until we confirm a suitable channel and purpose. Where special-category data is necessary, we identify an appropriate legal basis and limit access.

Recipients and processors

Data may be handled by hosting, email, secure document-storage, bookkeeping, and video-meeting providers under contractual safeguards. We disclose information to advisers or authorities only where authorised, legally required, or necessary to establish or defend legal claims.

International transfers

We prefer processing in the European Economic Area. If a provider transfers data outside the EEA, we use an adequacy decision or appropriate safeguards such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where required.

Retention

Unaccepted enquiries are normally deleted after six months. Consultation records are ordinarily retained for three years after the engagement to answer follow-up questions and address claims. Invoices and accounting evidence are retained for the statutory period, generally up to ten years. Consent records persist until withdrawn or no longer needed.

Your rights

Subject to legal conditions, you may request access, correction, deletion, restriction, portability, or objection. Consent may be withdrawn for future processing at any time. You may complain to the Hamburg Commissioner for Data Protection and Freedom of Information or another competent supervisory authority.

Security and updates

We use access controls, limited document collection, and protected service providers appropriate to the risk. No transmission method is completely secure. This notice may be updated when our processing or legal duties change.

For cookie-specific details, see the cookie notice.